This one day course has been designed for team leaders, middle and senior managers and gives understanding to several motivation tools and their application in leadership & management practice.

Course contents and objectives

• Understand how staff learn to bring about better involvement rather than just participation
• Legal considerations relative to motivation practice and management
• Understand customer service issues
• Review motivational theory and models linked to leadership styles
• Understand the difference between leadership & management to create a successful team
• Install the key success factors to improve motivation and performance
• Implement change management and tna (training needs analysis) planning
• Develop unique motivation tools and create inspiring action plans that will assist in improving your workplace performance

Assessment and certification

Continuous assessment by tutor. A certificate will be provided on successful completion of the course.

CPD hours  

6 hours verifiable

Who is it for? 

The course is for team leaders, middle and senior managers.

Find out more

For more information about the course please email info@connect-dental.co.uk or call 0118 901 6910